Utility bills are mailed out bi-monthly, with several payment options available below.
Hours of Availability:
Monday through Friday 8:30 AM to 4:30 PM
Address: P.O. Box 936 2095 Main Street Ferndale, WA 98248
• General Inquiries: (360) 384-4269
• Fax: (360) 384-1163
E-mail: Utility Billing
Updated June 1st, 2021: Using our brand-new utility portal, the City of Ferndale offers utility customers an option to pay or review their bills online. You can pay your bill by credit card (Visa/Mastercard/Discover), debit card or electronic check 24 hours a day, seven days a week. You can also use pay by text, Google or Apple pay and many other digital options.
This option will allow your information to be kept (securely) for future use, saving you time when you return to pay your bill. Alternately, you can pay as a guest using the link below without creating an account.
Pay Online – Guest
Pay by Phone
Please have your utility account number and credit card numbers ready.
Pay By Mail
Please detach the top portion and return with your payment to our processing center to ensure your account is credited accurately.
City of Ferndale
P.O. Box 94167
Seattle, WA 98124-6467
Rate Sheets, Billing Schedule, FAQs, Tips to Conserve Water, Rate Assistance for Low-Income Customers and more
Pay in Person
Please bring your utility bill with you for faster service.
2095 Main Street
Ferndale, WA 98248
We also have a payment drop-box for use 24-hours a day, 7 days a week. It is located in the parking lot of Ferndale City Hall.
Leak Adjustment Form
Got a leak and need to apply to fix your bill? Click here to access your digital form.
Ferndale Utilities Managed by Other Providers
The City of Ferndale provides water, sewer and stormwater service to residents throughout the city. For the other utilities available, the City maintains a number of franchise agreements with local providers. Click here for contact information for those providers.