City crews will be conducting their annual water main flush starting this week and is anticipated to be completed by early April. Work will typically take place between 7:00 a.m. and 4:00 p.m. on weekdays. Water main flushing cleans the mains of mineral deposits that build up naturally inside pipe walls. This is an important part of maintaining our water infrastructure and provides a cleaner, more reliable water supply to your home or business.
While the flush program is taking place, the City will do everything possible to minimize any negative influence on the water system. It is not uncommon for the flushing activity to cause temporary discoloration of the water. If the water in your residence is discolored, run a cold water tap in the bathtub for a few minutes and this should clear the lines in your house. Water customers should not wash white clothes or use their hot water taps when crews are flushing in their area as mineral deposits may stain white laundry.
For more information or questions, please contact Ferndale Public Works at (360) 685-2379.
City Offices will be closed on Monday, January 20th, 2025 in observance of Martin Luther King, Jr. Day. City Offices will be open again for regular business hours on Tuesday, January 21st, 2025.
The regularly scheduled City Council Meeting will instead be held on Tuesday, January 21st, 2025.
As always, please dial 9-1-1 for emergencies.
Updated January 2nd, 2025: The error has been corrected and bills have been issued. Thank you for your patience.
The City’s utility billing software vendor is experiencing a technical difficulty and the City has identified inaccurate statements on residential bills that were due to be sent out today. The City is working diligently with our utility billing software provider and will be delaying the issuance of January’s water bills until the issue is resolved and all statements reflect accurate account information. The City apologizes for this inconvenience and thanks you for your patience. If you have any questions, please reach out to our utility billing department at (360) 384-4269.
Drivers should plan to detour as a short section of Ferndale Terrace, between Shannon Ave and Sherry Pl, will be CLOSED for utility work. This traffic revision is in effect Tuesday, January 7th. The closure hours are from 8:00 AM to 5:00 PM. Residents in the work zone will have access in and out of their homes. This project is expected to take one day.
This traffic revision is for work associated with a private development project.
The City’s utility billing software vendor is experiencing a technical difficulty and the City has identified inaccurate statements on residential bills that were due to be sent out today. The City is working diligently with our utility billing software provider and will be delaying the issuance of January’s water bills until the issue is resolved and all statements reflect accurate account information. The City apologizes for this inconvenience and thanks you for your patience. If you have any questions, please reach out to our utility billing department at (360) 384-4269.
Updated on December 31st at 12:00 PM: City phones are back up and working. Thank you for your patience.
The City is experiencing a connectivity issue that is impacting all city phones. We are working diligently to resolve the issue and the City will post an update as soon as the problem is fixed. Emergency services are still available by dialing 9-1-1.
