Job Summary: Provide assistance to customers with opening and closing utility accounts. Answer customer questions and address customer complaints. Coordinate utility information with other city employees. Administer low income rate discount program. Monitor utility accounts for accurate billing and timely payments. Coordinate utility information with other city employees. For a complete job description, click here. For an application, click herehttps://www.cityofferndale.org\HR\HR\2019 Employment Application.pdf.