Utility Billing Payment Options

The City of Ferndale offers a variety of ways to conveniently make your utility payments.

• ONLINE

We’re working to make your life easier! The City of Ferndale offers utility customers an option to pay their bill online. You can pay your bill by credit card (Visa/Mastercard/Discover), debit card or electronic check 24 hours a day, seven days a week.

— Sign In/Enroll
This will allow your information to be kept (securely) for future use, saving you time when you return to pay your bill.

To Sign In/Enroll, click here

— Pay Bill As A Guest
Pay your bill without creating an account.

To pay bill as a guest, click here

• BY PHONE, VISA, MASTERCARD, DISCOVER OR ELECTRONIC CHECK

Please have your utility account number and credit card numbers ready.

Call 1-855-288-1569

• IN PERSON

Please bring your utility bill with you for faster service.

City Hall
2095 Main Street
Ferndale, WA 98248

We also have a payment drop-box for use 24-hours a day, 7 days a week. It is located in the parking lot of Ferndale City Hall.

• BY MAIL

Please detach the top portion and return with your payment to ensure your account is credited accurately.

City of Ferndale
P.O. Box 936
Ferndale, WA 98248

• AUTOMATIC FUNDS TRANSFER

Use Automatic Funds Transfer to deduct your utility bill amount due from your checking or savings account. Save time by setting up the automatic, recurring deduction. There is no charge for this service and you will save money on postage. Automatic Funds Transfers are deducted from your account on the 15th of the month your bill is due, or on the next business day following should the 15th fall on a weekend or holiday.

To start using AFT, follow these five simple steps:

Complete the AFT Authorization Form.

Indicate the bank account you choose to have drawn for your bill payment.

Attach a voided check from that account.

Sign the authorization form (this is required to start this service).

Return the completed authorization form to us, by one of three ways (please keep a copy for your records):

By fax at: (360) 384-1163
By mail:
City of Ferndale
PO Box 936
Ferndale, WA 98248

By email: UtilityBilling@cityofferndale.org